Privacy Policy

Last updated- 21 January 2026

Blackcrest Ventures respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and share personal information when you visit our website, purchase our software or contact us.

1. Who We Are

Blackcrest Ventures is a UK-based software development business operated by Tony Livins.

Blackcrest Ventures is a trading name of Tony Livins, a sole trader based in the United Kingdom.

For personal information processed directly by Blackcrest Ventures, Tony Livins is the data controller under applicable UK data protection law.

Our website- blackcrestventures.co.uk

2. Information We Collect

Depending on your interaction with Blackcrest Ventures, we may process-

• Name and email address provided during a software purchase.
• Order information, product purchased, transaction references and purchase dates.
• Billing information made available to us by our payment provider.
• Information submitted in customer support enquiries.
• Software delivery and download information provided by our digital delivery service.
• Limited technical information, such as IP addresses and request logs, processed by website and security providers.

We do not collect or store customers' full payment card numbers through our website.

3. How We Use Personal Information

We use personal information to-

• Process and administer software orders.
• Provide access to purchased digital products.
• Send relevant order and delivery communications.
• Respond to customer support requests.
• Maintain appropriate business and accounting records.
• Protect our website against misuse and fraud.
• Meet applicable legal obligations.

4. Our Lawful Bases

We process personal information under the UK General Data Protection Regulation using an appropriate lawful basis.

• Contract- Where processing is necessary to supply software or fulfil a purchase.
• Legal obligation- Where records must be maintained for applicable accounting, tax or other legal requirements.
• Legitimate interests- Where necessary and proportionate for website security, fraud prevention and routine business administration.
• Consent- Where required for optional marketing or non-essential tracking activities.

5. Payments Through Stripe

Blackcrest Ventures uses Stripe to provide secure online checkout for eligible software purchases.

We currently use Stripe Managed Payments, under which Stripe acts as the merchant of record for eligible transactions.

Stripe may collect and process payment information, billing details, transaction records and information necessary for fraud prevention, tax compliance and disputes.

Stripe processes personal information in accordance with its own privacy policies and applicable terms.

Review- Stripe Privacy Policy

6. Website Hosting

Our website is currently hosted through GitHub Pages.

GitHub and its infrastructure providers may process technical information necessary to deliver the website, maintain availability and support security.

For more information, see- GitHub Privacy Statement

7. Information Sharing

We do not sell customer personal information to data brokers.

Information may be shared with service providers where necessary to operate our website, process purchases, provide software downloads or meet legal requirements.

These providers include Stripe and our website hosting infrastructure.

8. International Data Transfers

Some of our service providers may process personal information outside the United Kingdom.

Where Blackcrest Ventures is responsible for an international transfer, we will assess applicable legal requirements and use appropriate protections.

Details of relevant transfer safeguards can be requested using our privacy contact details.

9. Data Retention

We retain personal information only while necessary for the purposes for which it was collected and for applicable legal obligations.

Purchase and accounting records may be retained for the periods required under relevant tax and record-keeping legislation.

Support information is retained for as long as reasonably necessary to resolve the enquiry and manage any associated obligations.

Information that is no longer required will be securely deleted or anonymised where appropriate.

10. Information Security

We take reasonable technical and organisational measures to protect information against unauthorised access, misuse, alteration, loss and disclosure.

Payment processing is handled through Stripe's checkout systems.

No online service can guarantee absolute security.

11. Cookies and Tracking

We do not currently operate advertising or behavioural profiling features directly through our website.

Third-party services linked from our website may use cookies and similar technologies under their own policies.

If we introduce optional analytics, advertising cookies or other tracking requiring consent, we will provide appropriate information and controls.

12. Your Privacy Rights

Under applicable UK data protection legislation, your rights may include-

• Access to your personal information.
• Correction of inaccurate information.
• Deletion in applicable circumstances.
• Restriction of processing.
• Objection to certain processing.
• Data portability where applicable.
• Withdrawal of consent where relied upon.

You have the right to object to processing of your personal data for direct marketing at any time.

To make a privacy request, contact the email address listed in Section 1.

13. Children's Privacy

Our software sales and website are primarily intended for adults and professional or educational audiences.

We do not knowingly seek unnecessary personal information from children.

14. Changes to This Policy

We may update this Privacy Policy when our services, suppliers, processing activities or legal requirements change.

The updated version will be published on this page, with its revision date.